Frequently Asked Questions

What types of pets are your automatic feeders suitable for?

Septrem’s automatic feeders are designed for both cats and small to medium-sized dogs. They accommodate various food types, including dry, wet, and freeze-dried food.

How do I clean the automatic pet feeder?

Our feeders are easy to maintain! Most parts are detachable and can be wiped clean with a damp cloth. For a deeper clean, check the product manual for dishwasher-safe components.

Can the feeder be used for wet food?

Yes! Septrem feeders are suitable for both wet and dry food. Some models even include space for ice packs to keep wet food fresh for longer.

How does the automatic feeder operate?

Our feeders are battery-operated, and some models also feature a power cord for added convenience. You can program feeding times and portion sizes using an intuitive digital display.

Can I feed multiple pets with one feeder?

While one feeder can serve multiple pets, it’s best to use separate feeders for each pet to ensure they get the correct portion size and prevent one from eating the other’s food.

What sizes are your portable pet water bottles available in?

Our portable water bottles come in various sizes to suit different pets. You can find compact versions for small pets and larger options for bigger breeds or longer trips.

  • Do your feeders support portion control?

    Yes! Septrem’s feeders allow you to customize portion sizes to help manage your pet’s diet and prevent overeating, promoting a balanced and healthy lifestyle.

  • What is your return policy?

    If you’re not satisfied with your purchase, we offer a 30-day return policy. Please ensure the product is in its original condition and packaging for a hassle-free return or exchange.

Ask us anything
  • info@septrem.com